Intercoms for Apartments

Intercom for Apartments and Large Organizations:

Apartment Intercom

The IP apartment intercom is a wireless intercom panel that allows a visitor to contact a tenant in a building. The IP intercom panel has a touchscreen that allows the visitor to select the person in the building. It connects to the internet and is located in the entry area of an apartment house or office building. Using the app on their smartphone the tenant can see and talk to the visitor at the front door and then release the door (or not). If the tenant doesn’t have an app the apartment system will call their telephone.

Apartment Intercoms Overview

These IP apartment intercoms are available with a 7-inch touch-screen or a 10-inch touch-screen. They are designed for apartment buildings or multi-tenant buildings and large organizations.  

The intercoms include a touchscreen that allows the user to select the person they want to contact. The intercom panel provides audio and video communication to the tenants. It is designed for any organization that has multiple tenants.

Using the touchscreen, you can easily find and call a specific corporate department or person in an apartment building. The person called can answer the intercom using the app on their mobile device. It’s easy to view, talk and then release the door.

This wireless system is excellent for new or replacement installations. It connects to the tenant’s smartphones for completely wireless communication. The tenant can see and speak to the person at the door. Since the system uses cellphone data, they can control the door from anywhere in the world.

There are two models. The TruView-Touch7 has a 7-inch screen while the TruView-Touch10 includes a 10-inch screen.

The intercoms offer more than the basic functionality of a modern door intercom. There are many excellent benefits: The visitor can easily select his contact person via name. If the selected person does not answer the call, alternative subscribers such as the colleague of the same group, a mobile number, or others can be predefined to be offered by the system to be called.

Product sheet: TruView-Touch7 | Article: Comparison of Apartment Intercoms

Features of Apartment Entrance Touchscreen Intercom

This panel is available with either a 7-inch or 10.4-inch TFT type display. Both intercoms use Power over Ethernet (PoE) for easy installation.

  • Interactive touch screen display allows users to select the apartment or person
  • Graphical user interface
  • The Video Entry Unit controls door entry using a Smartphone App
  • Administration portal provided by cloud web-browser interface
  • Audio noise cancelation provides clear intercom sound
  • Integrated IP Camera that can be viewed on App
  • Connects to your mobile device using a network,  WiFi or cellular communication
  • Fast to deploy, easy to maintain

The Apartment Building Intercom is Cloud-Based

The lobby intercom panel connects to the cloud server to the mobile app on your smartphone, making this intercom very easy to install.

Video and Still Image – Date and Time Logging
The resident app and management portal display an image of all pin uses and a five-second video of all video calls with date, time and name of resident called. Data is stored for 90 days and can be exported via CSV

Limited Use Pins
This allows residents to send an entry pin from the MyDoorView app via text to a guest that will auto-expire after a pre-determined time and/or predetermined number of uses from 1-99. All successful and failed pin uses will capture an image. More than five failed attempts in a row will notify management by SMS text and/or email with images.

Other Intercom Panels:  We offer many other intercom panels.  You can select from a variety of videophone solutions, as well as audio-only versions. Contact us for the complete line up of panels and systems available.

Answering the Door

View the person at the door and talk to them using your smart mobile device, or the VoIP phone. These devices allow you to open remote doors that have an electric lock.

Need more details about door access control and electric locks, take a look at our web pages or contact us for assistance in designing your system.

More details about the VoIP phone and mobile app are described below.

Answering the Door Using Your Mobile Device

The Mobile App allows you to answer an intercom call from the multi-tenant intercom using your mobile device. It can be downloaded from the Apple App Store or Google Play for Android.

Using this App you will be notified whenever someone selects a person on the intercom touchscreen. This works either on a WiFi or (optional 3G / 4G) connection so you can be at your office or at your home and still be able to control the door.

intercom answer button

The Answer Button: When someone presses your doorbell (or call button), the mobile App starts automatically, and a real-time picture of your visitor appears on the screen.  Press the round answer button on your mobile device, and you can immediately hear and speak to your visitor. Push it again to hang up.

Intercom app unlock button

You have the option to open your door to welcome visitors, or to send away the unwelcome ones.  Push the button with the key on it to unlock the door remotely.  Of course, this assumes you have an electric lock on your door.  Let us know if you need help with your lock.

Mobile Intercom App

Configuration: The controller establishes the connection with your mobile device through a WLAN or 3G/4G network connection. Establishing a connection requires only a few custom settings. Typically, these include your IP address and the port of the Mobile controller or external SIP provider.

From the App you can:

  • Answer the Intercom
  • Unlock the door
  • View the door camera

Contact us for help downloading the app. Call us at 1-800-431-1658 or 914-944-3425.

VoIP Phone for Answering the IP Intercoms

VoIP video phone

As an option, you can answer the IP intercoms using our VoIP phone. This VoIP phone includes a 3.5-inch display so you can see who’s at the door even before you answer it.

This unique VoIP phone includes:

  • Intuitive menu structure
  • 3-way conferencing (bridge on phone)
  • Caller identification on display Directory (250 entries)
  • Import/export of directory/phonebook
  • Speed dial
  • and a lot more

Multi-Tenant Network Attached IP Intercoms Connect to Smart Phones

InterCam Mobile is a video intercom system that connects to your network. You can select a single apartment intercom or multi-tenant building (or corporation) intercom unit. These IP connected intercoms are designed for use with smartphones.

The IP Multi-tenant intercom can be answered using your mobile device using a special app. It makes it very easy to open a remote door from anywhere.  The app on your smartphone can use a WiFi network or cellular phone system to communicate with the intercoms.

This is very easy to install. The intercom attaches to the network and allows you to communicate with all your smartphones. Using your network router you can connect to mobile devices using WiFi or cellular 3G / 4G connections.

Intercom to Mobile
Intercom to Mobile

System Diagram

The following diagram provides an overview of how the IP intercom system works. When a person selects the person in the apartment building a message is sent to the app on their smartphone.  This opens a communication channel that allows the person at the door to see and talk to the person inside the building (or anywhere).

IP Apartment System Diagram
IP Apartment System Diagram

The message passes through the local intercom server, and then through the network switch and router to the cloud server.  The intercoms have the intercom server function built-in. The message is sent from the cloud server to the smartphone.  Once the connection is established the tenant can talk to the person at the door. They can then remotely unlock the door.  The IP intercom system provides an increased level of security because it allows the tenant to see the person at the door.

Technical Support

Intercom systems can be complex because they include many different components that have to work together. Kintronics is a resource for engineering and integration of all your security projects. We can design your complete system so don’t hesitate to contact us for assistance.

After purchasing your system we make sure that it works exactly the way you expect. You can contact us for help with your installation and any technical support you may need.

We provide technical support and warranty support. Contact us at 1-800-431-1658 or 914-944-3425 whenever you need assistance.

Go to the Kintronics Home Page for more products. Contact us at or Call 1-800-431-1658 or 914-944-3425 to request technical information.

Kintronics, Inc. 500 Executive Blvd. Ossining, NY 10562 Tel: 800-431-1658 or 914-944-3425 (outside the USA)