An apartment intercom is an intelligent panel with a touchscreen that allows the user to talk to a person living or working in a multi-tenant facility. This wireless IP intercom panel provides audio and video communication to the tenants.
The TruView-Touch7 Apartment Intercom attaches to your network and includes a door relay that can release the electric lock at the door. It is designed to increase security in any organization that has multiple tenants. Since the intercom connects to the tenants thru your WiFi or cellphone network, it is very easy to install.
Using the touchscreen, you can easily find and call a specific corporate department or person in an apartment building. The person called can answer the intercom using an app on their mobile device, or a standard telephone. It’s easy to view, talk and then release the door.
This wireless system is excellent for new or replacement installations. It connects to the tenant’s smartphones for completely wireless communication. The tenant can see and speak to the person at the door. Since the system uses cellphone data, they can control the door from anywhere in the world.
There are three mounting options. The TruView-Touch7 Apartment Intercom can be mounted on a wall or flush mount, or select the hood for outdoor installations.
The IP apartment intercom offers more than the basic functionality of a classic door intercom.
There are many excellent benefits such as being able to see who’s at the door. The visitor can easily select the person’s name from the list. If the selected person does not answer the call, an alternate person in the same apartment can be called.
Here’s how to order your Intercom System:
The lobby intercom panel connects to the cloud server to the mobile app on your smartphone, making this intercom very easy to install.
Video and Still Image – Date and Time Logging
The resident app and management portal display an image of all pin uses and a five-second video of all video calls with date, time and name of resident called. Data is stored for 90 days and can be exported via CSV
Limited Use Pins
This allows residents to send an entry pin from the MyDoorView app via text to a guest that will auto-expire after a pre-determined time and/or predetermined number of uses from 1-99. All successful and failed pin uses will capture an image. More than five failed attempts in a row will notify management by SMS text and/or email with images.
Other Intercom Panels: We offer many other IP intercoms. You can select from a variety of videophone solutions, as well as audio-only versions. Contact us for the complete line up of panels and systems available.
View the person at the door and talk to them using your smart mobile device, or the wired phone. These devices allow you to open remote doors that have an electric lock.
Need more details about door access control and electric locks, take a look at our web pages or contact us for assistance in designing your system.
More details about the VoIP phone and mobile app are described below.
The Answer Button: When someone presses your doorbell (or call button), the mobile App starts automatically, and a real-time picture of your visitor appears on the screen. Press the round answer button on your mobile device, and you can immediately hear and speak to your visitor. Push it again to hang up.
You have the option to open your door to welcome visitors, or to send away the unwelcome ones. Push the button with the key on it to unlock the door remotely. Of course, this assumes you have an electric lock on your door. Let us know if you need help with your lock.
Configuration: The controller establishes the connection with your mobile device through a WLAN or 3G/4G network connection. Establishing a connection requires only a few custom settings. Typically, these include your IP address and the port of the Mobile controller or external SIP provider.
From the App you can:
Contact us for help downloading the app. Call us at 1-800-431-1658 or 914-944-3425.
| Display | Panel Size Brightness Resolution | 7″ diagonal 400 nits 800 x 1280 |
| Hardware | Processor | Quad Core A35 |
| Connectivity | Wifi Ethernet Digital IO USB | 2GHz + 5GHz RJ45 10/100 (PoE) Relay x 2 RS485 Micro USB x 1 |
| Multimedia | Microphone | Echo cancelling mic |
| Power | Power Supply | Either 12V DC or POE |
| Dimensions | 10.25” x 5” x 1” | |
| Options | RFID Card Reader | Buzzer and LED, 125KHz/13.56MHz, EM4100, Mifare s50 S70, Desfire, FM1208 |
As an option, you can answer the IP intercoms using our VoIP phone. This VoIP phone includes a 3.5-inch display so you can see who’s at the door even before you answer it.
This unique VoIP phone includes:
InterCam Mobile is a video intercom system that connects to your network. You can select a single apartment intercom or multi-tenant building (or corporation) intercom unit. These IP connected intercoms are designed for use with smartphones.
The IP Multi-tenant intercom can be answered using your mobile device using a special app. It makes it very easy to open a remote door from anywhere. The app on your smartphone can use a WiFi network or cellular phone system to communicate with the intercoms.
This is very easy to install. The intercom attaches to the network and allows you to communicate with all your smartphones. Using your network router you can connect to mobile devices using WiFi or cellular 3G / 4G connections.
The following diagram provides an overview of how the IP multi-tenant intercom system works. When a person selects the person in the apartment building a message is sent to the app on their smartphone. This opens a communication channel that allows the person at the door to see and talk to the person inside the building (or anywhere).
The message passes through the local intercom server, and then through the network switch and router to the cloud server. The intercoms have the intercom server function built-in. The message is sent from the cloud server to the smartphone. Once the connection is established the tenant can talk to the person at the door. They can then remotely unlock the door. The IP intercom system provides an increased level of security because it allows the tenant to see the person at the door.
Learn more about How the Apartment Intercom Works.
The best apartment intercom depends on your specific requirements.
The following list compares some of the leading apartment intercoms. These intercoms all include touch panel and communication to tenants. They can be used in apartment buildings or in large commercial organizations.
The visitor can easily select his contact person via name. If the selected person does not answer the call, alternative subscribers such as the colleague of the same group, a mobile number, or others can be predefined to be offered by the system to be called.
Aiphone has provided analog intercoms for many years and recently entered the IP-based network market.
IXG Series IP Multi-Tenant Video Intercom:
Alpha Communications has provided two-wire intercoms for many years and recently entered the market with their AlphaTouch® Cloud-Based PoE Video Intercom System
ButterflyMX has made intercom panels for apartments for several years. They rely on specialized installers to maintain their products.
2N is a European-based access control company offering various door access and communication systems. It was recently purchased by Axis corporation, which manufactures IP cameras. 2N offers suitable multi-tenant intercom systems for residential and apartment buildings. They make low-cost solutions for multi-tenant buildings.
The following resources are available to help you understand the technology and select the right apartment intercom for your application.
There are several things to consider when selecting the apartment intercom. Some features and functions make the apartment system safer, easier to install, and easy to use. This article helps you understand the important issues to consider. Read more…
This article describes what an apartment Intercom is and how does it works. Read more…
The first intercoms were developed in the late 1800s. This article describes the evolution of the apartment intercom. They used speaking tubes to talk to other people in the building. The IP intercom is the latest way of hearing and seeing the person at the door. Read more…
This article describes the four levels of defense that help to provide increased safety and security to people in a multi-tenant building. Read more...
Intercom systems can be complex because they include many different components that have to work together. Kintronics is a resource for engineering and integration of all your security projects. We can design your complete system so don’t hesitate to contact us for assistance.
After purchasing your system we make sure that it works exactly the way you expect. You can contact us for help with your installation and any technical support you may need.
We provide technical support and warranty support. Contact us at 1-800-431-1658 or 914-944-3425 whenever you need assistance.
Go to the Kintronics Home Page for more products. Contact us at or Call 1-800-431-1658 or 914-944-3425 to request technical information.
Kintronics, Inc. 500 Executive Blvd. Ossining, NY 10562 Tel: 800-431-1658 or 914-944-3425 (outside the USA)
